Welcome to ManaKeep's Privacy Policy!

This privacy policy describes how ManaKeep (“ManaKeep”, “we”, “us”, “our”) treats information that it collects from the ManaKeep.com website and all services available through the website, (taken together, the “Service”).  In this privacy policy, we sometimes refer to “You”. “You” may be a visitor to our website, a user of one or more of our Services (“User”), or a customer of a User (“Customer”).

We will never sell or rent your personal information, and will respect your privacy regarding any information we may collect while operating our Service.

Information We Collect And Why

We may collect the following information when you access and use the Service:

  • Creating an Account.  We collect your name and email address when you create an account.  We use this information to setup your account and to contact you.  We may occasionally email you to notify you of new features or changes to the Service, and for billing related messages such as invoices.
  • Making a Purchase.  When you make a purchase you must provide your name, address and credit card details, which we transmit through an encrypted connection to our payment processor, Stripe.  Stripe uses your payment information in accordance with Stripe's Privacy Policy.  We retain the last 4 digits of your credit card, the card brand and expiry date, but do not store your full credit card details or CVV2.  We also retain your billing address, which we require for taxes.
  • Analytics.  We collect technical information about your visit such as your IP address, device type, browser, operating system, screen resolution and referring site to analyze how the service is being accessed and used.  We also collect this same information from Your Customers that you share with us, to provide the Stats in your Admin Panel.  From time to time, we may use this information to publish a report on trends in the usage of the Service.
  • Cookies.  Cookies are small pieces of text sent and stored in your browser when you visit a site.  We use cookies to log you in to your account, remember your preferences, identify visitors and track usage of the ManaKeep website.  You can control and opt-out of such cookies in your browser, but if you do your ability to use some features or areas of the Service may be limited.
  • Your Customers.  If you use our Shop feature we collect personal information about Your Customers that you share with us.  We use this information to provide you with the Shop features of our Service, such as processing orders and sending invoices. 

Your Customers

You may use our Service to create a website (“Your Site”), and to sell digital goods (“Your Shop”).  Your Site and Your Shop may have visitors and users (“Your Customers”).  

  • Your Responsibility.  You are responsible for complying with all laws and regulations that apply to the collection and use of Your Customers information.  ManaKeep cannot provide you with any legal advice regarding such matters.
  • Your Privacy Policy.  If you sell digital goods through Your Shop, you agree to post a privacy policy on Your Site that describes how you collect and use personal information in accordance with any applicable laws and regulations.
  • Data Collection.  We may collect, use and delete the same data described above in “Information We Collect And Why” from Your Customers, on your behalf and at your direction, in accordance with this privacy policy.  For such purposes, ManaKeep acts as a Data Processor of the information.
  • Message to Your Customers.  ManaKeep has no direct relationship with you.  If you would like to make any requests regarding your personal information, please contact the User directly.

Information We Share

ManaKeep will not rent or sell personal information.  We share your personal information only as described below:

  • To Provide the Service.  We may share your personal information where it is necessary to complete a transaction, to operate or improve the Service, to detect fraud, or to do something that you have asked us to do.
  • Third Parties.  We use third parties such as payment processors to bill you for goods and services. These third parties are authorized to use your personal information only as necessary to provide these services to us and are prohibited from using your personal information for promotional purposes.
  • Safety, Legal Requests and Law Enforcement.  We may disclose your personal information in response to a subpoena, court order or other government request, or if we believe in good faith that disclosure is reasonably necessary to protect the rights, privacy, safety or property of ManaKeep, third parties, you or others.

Accessing your Information

You can view and update personal information you have provided to us by signing into your ManaKeep account and editing your User Profile.  You may also email support@manakeep.com to request access or changes to your personal information.  For your protection, we may only process requests from the same email address that the account belongs to, and we may need to verify your identity.

Retention

We will retain your personal information for as long as your account is active or as needed to provide you with the Service. We may continue to retain your information even after you close your account or discontinue use of the Service, as reasonably necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Security

ManaKeep takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of your personal information.  Unfortunately, no data transmission or storage system is 100% secure, so we cannot guarantee the absolute security of your personal information.

Google Analytics

ManaKeep uses a tool called “Google Analytics” to collect information such as how often users visit this site, what pages they visit and when they do so, and what other sites they used prior to coming to this site. We use the information from Google Analytics only to improve this site. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. If you do not want to participate in Google Analytics, you may also download the Google Analytics Opt-out Browser Add-on.

Twitter Advertising

ManaKeep advertises its services on Twitter and uses “Conversion Tracking” to measure the success of those ads, tracking visitors who have been referred through the ads to our Website. ManaKeep also uses Twitter's “Tailored Audiences” service, which collects non-identifying data to serve advertisements based off your interests. You may opt out of interest-based advertising through the Privacy controls offered at Twitter. You can read more about this in Twitter's Privacy Policy.

Privacy Policy Changes

Although most changes are likely to be minor, ManaKeep may change its privacy policy from time to time, and in ManaKeep’s sole discretion. ManaKeep encourages visitors to frequently check this page for any changes to its privacy policy. Your continued use of this site after any change in this privacy policy will constitute your acceptance of such change. This policy was last updated on Nov 9, 2017.